Returns & Exchanges
At Tn Town, we want you to love every piece you purchase; however, if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and tagged apparel. Please ensure items are in their original condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing